A Single, HIPAA Compliant Patient Portal Solution for Patient Scheduling, Messaging, and Bill Payment

Bridge is an all-in-one patient engagement solution that is highly customizable, meeting some of the most complex needs of high volume, multi-specialty clinics. Supporting advanced, HIPAA compliant interfaces to many of the top software solutions, including Electronic Health Record (EHR), Revenue Cycle Management (RCM), Practice Management (PM) and Radiology Information Systems (RIS).

HIPAA Compliant Messaging

Bridge’s solution allows physicians and staff to securely message patients to their inbox in the portal, and receive a HIPAA compliant notification via email, SMS or phone push notification. As a 2015 ONC certified patient portal, Bridge offers completely secure HIPAA compliant messaging.

HIPAA Compliant Scheduling

Bridge’s solution is a rules-based, HIPAA compliant appointment scheduling solution that ensures a patient can work their way through proper clinical screening and select from conflict-free times. Access to the scheduler is available both via the secure patient portal or Bridge’ mobile app – available in both iOS and Android. The solution was built to easily handle complex scheduling decision trees that are adaptable to any provider group and the unique schedules of their providers.

HIPAA Compliant Bill Pay

Bridge offers patients the ability to secure pay their bills online with their HIPAA compliant bill pay solution. Supporting bi-directional interfaces into RCM and PM software solutions, Bridge can both receive invoices for patients while posting completed payments back. Bridge also adheres to PCI compliance regulations.

HIPAA Compliant Patient Portal

Bridge is an all-in-one, HIPAA compliant aatient portal that works bi-directionally with any interfaceable EHR, RCM, PM, HIE and RIS system. Offering much more than just patient check-in software, Bridge has a wealth of patient engagement features, including:

  • Personal health records (labs, medications, conditions, etc.)
  • Patient/provider/staff messaging
  • Online bill pay
  • Custom, integrated patient forms
  • Self check-in
  • Patient intake
  • Prescription refill requests
  • Patient self-registration
  • Two-factor authentication
  • SMS-based username/password resets
  • Email, SMS and mobile push notifications/reminders
  • Marketing & recall messaging
  • Patient engagement reporting
  • Care plans
  • Proxy accounts
  • Chronic Care Management
  • Task management
  • Multiple concurrent, bi-directional EHR/RCM/PM/HIE interfaces
  • Private-label branding
  • Mobile-responsive design
  • Multilingual support
  • iOS and Android mobile apps

HIPAA Compliant Mobile App

Bridge’s all-in-one solution is available as a client-branded, HIPAA compliant mobile app, enabling patients to access many of Bridge’s most common features on their mobile phones. With support for both iOS and Android, the app includes the majority of the functionality found in Bridge’s web version. Furthermore, clinics/hospitals/IDNs can select from a library of pre-built existing features, while also developing new custom features.

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