The Bridge Blog

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Propelled by the Affordable Care Act (ACA) and the move towards fee-for-value care delivery models versus fee-for-service, chronic care management services (CCM) have the potential to significantly reduce healthcare spending. Patients who have the education and training they need to manage their chronic illness will incur lower healthcare costs. The overall…

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Patient engagement is a necessary element for the achievement of a better quality of care and it is a critical component of the Center for Medicare and Medicaid Services (CMS) initiative to focus on the quality of care.  CMS programs like the Medicare Access and CHIP Reauthorization Act, MACRA, are…

Cellphone
Updated on June 5, 2020. Given the growing interest in video conferencing services for communicating with patients online, healthcare organizations often come to Bridge Patient Portal, a patient engagement vendor, with questions about the use of Skype™ for telemedicine, and is Skype™ HIPAA Compliant? Here we will focus on two…

hipaa compliant text message appointment reminders
Updated on January 26, 2022 Although texting appointment reminders are allowed under Health Insurance Portability and Accountability Act (HIPAA) due to the fact that “appointment reminders”[¹] are considered part of the treatment of an individual and, therefore, can be made without authorization, new HIPAA privacy rules have recently added more…

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By engaging patients and encouraging participation in their healthcare, organizations can ensure a greater number of health goals are met. Of course, patient engagement can be a challenge, but a successful plan starts with a realistic goal. Do you know what percent of patients your organization should initially attempt to…

Interesting Facts About HIPAA Compliant Patient Portals That You Probably Didn’t Know
More and more health organizations are implementing publicly-exposed web technologies containing Protected Health Information (PHI) which are subject to the laws of HIPAA. Common examples of such systems include Electronic Health Record (EHR), web portal, patient portal software, and mhealth solution. When those systems become integrated, PHI must travel from one…

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With the MIPS reporting period deadlines just around the corner, we at Bridge Patient Portal are seeing a surge in attention being directed towards the MACRA program as patient portals make up an important part of MIPS scoring. While the MACRA program already began at the start of 2017 many…

hipaa compliant email messaging
Updated on January 18, 2021. Why secure patient-provider communication is required Patients require open communication with their healthcare providers before and after their appointments, and with the rise of telehealth, SMS/email communication is even more prevalent. It has been found that patients are moving away from live telephone calls and…

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For more than a decade, healthcare institutions have been using electronic health records (EHRs), as well as standardized templates for files containing medical information, in order to share data electronically.  By 2011, the number of physicians using EHR systems had grown to 57% – and since then, with the introduction…

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It pays to keep patients happy, and many certified patient portal vendors just aren’t cutting it. While this is mostly the result of software vendors focusing solely on Meaningful Use/MACRA requirements, it also has to do with vendors not investing sufficient resources in research and development (R&D), and in simply…