The Bridge Blog

Healthcare organizations have different needs and look for varying patient portal features and functionalities. Still, there are many features that provide real value all-around – both in terms of patient satisfaction and in their ability to help physicians streamline workflow and save time. These are the top three patient portal features…Read more

Imagine this: you have just spent thousands of dollars on a revamped website that you’re hoping will get your healthcare organization greater exposure. Your new site is innovative, packed with information, features built-in tools to increase engagement and online communication, and is optimized for search engines so that existing and…Read more

Moving patients quickly through your office without compromising care quality requires careful planning and a methodical execution. The effort to maximize patient flow is worth it, though, as doing so is a great way to improve performance and enhance patients’ experience while visiting your practice. Here are five easy ways…Read more

Updated on May 24, 2021. Determining how to increase patient engagement is becoming increasingly important within physician practices. Research suggests[¹] that implementing a patient portal is now a vital part of increasing patient engagement, which improves overall patient outcomes. In order to encourage patients to register to use your online…Read more

If you are in healthcare, you have likely heard of the latest buzzword on the tip of everyone’s tongues: patient engagement. It refers to the process by which patients become active partners in their health. Ever since CMS made it the main focus of Meaningful Use Stage 2, it has…Read more

Many patient portal vendors employ strategies to help physicians meet Meaningful Use requirements; however, their software does not necessarily present an efficient or effective way for patients to access to their electronic health records. Some patient portals, for example, only support medical billing exchanges and don’t provide clinical information. Others…Read more

Your healthcare organization’s website may be getting a good amount of traffic, but are people taking action once they’re there? If you haven’t figured out how to capitalize on the traffic your website gets, you could be missing out on thousands of dollars in easy-to-capture revenue each year – and…Read more

Helathcare interoperability has become a hot topic in the world of health IT – yet due to its inherent complexity, it remains the biggest hurdle to efficient and effective use of communication across a broad spectrum of systems and solutions. Whether healthcare organizations are using EMRs, telemedicine, patient portals, mHealth…Read more

The Health Insurance Portability and Accountability Act (HIPAA) stipulates that patients must be permitted to review and amend their medical records. As online patient portals and other information technologies make medical records more accessible to patients, it is going to become more commonplace for patients to review their records routinely.…Read more

How many times per week does your office receive appointment requests from patients? Although some physicians and hospital administrators may have an idea, most don’t know the answer to this question. Estimates range from 30 to 50 for small practices to more than 500 for large hospitals. Regardless of what…Read more