It pays to keep patients happy, and many certified patient portal vendors just aren’t cutting it. While this is mostly the result of software vendors focusing solely on Meaningful Use/MACRA requirements, it also has to do with vendors not investing sufficient resources in research and development (R&D), and in simply making band-aid fixes instead of […]

  Interoperability is necessary for the attainment of a more efficient healthcare system and the use of HIEs. It puts important patient data at physicians’ fingertips, allowing for more informed decision-making and better continuity of care. Interoperability is on the rise, spurred by government efforts to increase health information exchange; however, barriers by EHR vendors […]

We’ve come to the final installment of our three-part series decoding the Security Rule section of HIPAA in connection with healthcare application development. This rule’s detailed guidance on the degree to which the transmission and storage of electronic protected health information (ePHI) must be kept safe makes it especially relevant to patient portal and mHealth […]

This is the second part of our three-part series discussing the Security Rule section of HIPAA compliant messaging in  healthcare application development. Here, we’ll go over what needs to be audited and what is considered an appropriate level of auditing. Our previous post on user authentication decodes the Security Rule as it applies to patient […]

Of the three main components of HIPAA — the Privacy Rule, the Security Rule, and the Breach Notification Rule — the Security Rule is one that is particularly relevant to health application development in the healthcare sphere. The majority of these applications, from patient portals to mhealth apps, store or transmit electronic Protected Health Information […]

Studies have shown a link between poor health literacy, increased costs to the healthcare system, and poorer patient outcomes. 50% of patients walk out of their physician’s office not knowing what they were told or what they were supposed to do. This can result in a range of costly health expenses, not to mention possible […]

Many of the today’s leading health information technology organizations that offer a full suite of solutions, such as McKesson, are on a general trend of developing less and less software.  As these organizations dedicate fewer resources to maintaining their previous developed software it makes it hard to trust in these organizations as long term partners, […]

Many of the today’s leading Electronic Health Records (EHR) organizations, such as Greenway Health™, are challenged to provide a patient-centric, user friendly experience for their patient portal users. This is especially true when the EHR is being used as part of an Integrated Delivery Network (IDN) which uses multiple EHRs. The primary issues we have […]

Many of the today’s leading Electronic Health Records (EHR) organizations, such as GE Centricity™, are challenged to provide a patient-centric, user friendly experience for their patient portal users. Often times the patient portal is an afterthought to the core product offered by EHR software companies and the portal is left without core functionality. Some of […]

With goods and services increasingly moving online – and with patients prioritizing other factors besides just quality care – it has become a necessity for healthcare organizations to start looking for new ways to improve the overall patient experience. Video consultations are one such solution, and they are gaining traction quickly in the healthcare space. […]