New Sources of Revenue and Chronic Care Management Software Drive Care Coordinator Hiring

Propelled by the Affordable Care Act (ACA) and the move towards fee-for-value care delivery models versus fee-for-service, chronic care management services (CCM) have the potential to significantly reduce healthcare spending. Patients who have the education and training they need to manage their chronic illness will incur lower healthcare costs. The overall goal of CCM services is […]

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Is Skype™ HIPAA Compliant?

Updated on June 5, 2020. Given the growing interest in video conferencing services for communicating with patients online, healthcare organizations often come to Bridge Patient Portal, a patient engagement vendor, with questions about the use of Skype™ for telemedicine, and is Skype™ HIPAA Compliant? Here we will focus on two “types” of Skype: Consumer Skype™ […]

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How to Send Automated Medical Appointment Reminders Without Jeopardizing Patients’ Data Security

Updated on August 14, 2020. Sending HIPAA compliant appointment reminders has been shown to decrease appointment “no shows” and has the potential to enhance the patient-provider relationship. However, given the concern about data breaches, automated appointment reminder software remains an underutilized feature of patient portals. According to the U.S. Department of Health & Human Services, medical appointment […]

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How Patient Engagement Platforms Optimize Patient Centered Care

By engaging patients and encouraging participation in their healthcare, organizations can ensure a greater number of health goals are met. Of course, patient engagement can be a challenge, but a successful plan starts with a realistic goal. Do you know what percent of patients your organization should initially attempt to engage through a patient engagement […]

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Interesting Facts About HIPAA Compliant Patient Portals That You Probably Didn’t Know

More and more health organizations are implementing publicly-exposed web technologies containing Protected Health Information (PHI) which are subject to the laws of HIPAA. Common examples of such systems include Electronic Health Record (EHR), web portal, patient portal software, and mhealth solution. When those systems become integrated, PHI must travel from one platform to the other – […]

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The Facts about HIPAA and Email/SMS Communication with Patients

Updated on January 18, 2021. Why secure patient-provider communication is required Patients require open communication with their healthcare providers before and after their appointments, and with the rise of telehealth, SMS/email communication is even more prevalent. It has been found that patients are moving away from live telephone calls and prefer to communicate via digital […]

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Understanding the Acronym Puzzle: What Health Professionals Need to Know About C-CDAs, CDAs, and CCDs

For more than a decade, healthcare institutions have been using electronic health records (EHRs), as well as standardized templates for files containing medical information, in order to share data electronically.  By 2011, the number of physicians using EHR systems had grown to 57% – and since then, with the introduction of the federal government’s EHR […]

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