The Bridge Blog

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In 2020 the world has adopted a new set of social norms from COVID-19 that have drastically impacted the way we interact with others and our physical environments. As people everywhere take precautions against contracting the virus, by social distancing, we’re witnessing a major shift in consumer behavior. For instance,…

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It can be argued that emotional support from loved ones during illness or injury can speed up the rate of recovery. But this is not a luxury medical professionals can afford their patients in the current environment. The stress of isolation not only takes its toll on the patient but also the…

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It has been found that there are multiple patient portal benefits including improved health outcomes for patients who engage with healthcare providers through an online patient portal. Researchers at The University of Texas partnered with UT Southwestern Medical Center in Dallas to study the patient portal logs for 3,266 patients…

Patient Portal Proxy Access
Updated on January 25, 2021. Patient portal proxy access allows caregivers or legal guardians to access their dependents’ patient portals. Studies[¹] have shown that patients generally saw benefits once caregivers had access to the information and functions within their patient portal, such as health literacy assistance and help in times of…

Covid-19 telemedicine
The COVID-19 pandemic is changing the way healthcare professionals are interacting with their patients. At the height of the pandemic, healthcare practices of all types have turned to telehealth/telemedicine to interact with patients remotely. Telehealth software use is being driven by necessity since patients are advised not to physically go…

Next-Generation Patient Portals
Updated on January 29, 2021. Patient portals for healthcare can positively influence patients’ overall health, as many recent studies[¹] have found. Positive outcomes[²] include improved patient-provider communication, enhanced overall wellness management, and more positive health behaviors. Patient portals for healthcare organizations improve patient-provider communication Patient portals help facilitate patient engagement…

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Within the healthcare industry, medical jargon can be thrown around with little rhyme or reason. This may not be a problem for professionals within the field but may prove difficult for the general public, especially for patients trying to figure out what their medical payer may or may not cover.…

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Bridge Patient Portal introduces biometric authentication on mobile devices for fast, easy, and secure patient portal login  Dallas, TX – April 29, 2020 – Bridge Patient Portal, the enterprise patient engagement platform for leading healthcare organizations, today announced the release of biometric authentication for user login on mobile devices. This new feature…

Patient Engagement
In order for a communications platform to be considered HIPAA compliant, it must fulfill the following requirements: Employ end-to-end encryption Implement access control Enable audit controls  Sign a business associate agreement (BAA) Recommended:  Zoom® is a HIPAA compliant telehealth software WhatsApp® provides end-to-end encryption, but that does not mean that it…

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What is the FCC Telehealth Fund? Federal Communications Commission (FCC) COVID-19 Telehealth Program authorized by the CARES Act will provide $200 million in funding to support healthcare providers in offering telehealth services to patients during the coronavirus pandemic. The COVID-19 Telehealth Program aims to fully fund telecommunications services for eligible…