Tag Archives: Zoom

Bridge Patient Portal Launches its Next-Generation Telehealth Solution


Dallas, TX – January 7, 2020 — Bridge Patient Portal announces the launch of its new telehealth solution that leverages Zoom® for Healthcare. Bridge’s latest telehealth feature meets patients and healthcare organizations’ demands and expands on the company’s extensive consolidation of patient engagement features.

Bridge offers a telehealth solution that easily connects with healthcare organization’s existing digital tools and connects disparate touchpoints along the patient journey—providing patients with a seamless experience.

How It Works

Patients can request a telehealth encounter by selecting the provider, date, and type of appointment.
Zoom creates a unique video visit room code for that appointment.
An email confirmation plus notification reminders are triggered at preset intervals before the appointment.
The patient receives a secure notification with a link to the portal that allows them to securely join the Zoom meeting.


Bridge’s HIPAA-compliant telehealth solution can integrate with a provider’s electronic health record (EHR) and revenue cycle management (RCM) system(s). The telehealth feature can be purchased as an add-on module to Bridge’s base patient portal software, integrating into existing Bridge modules such as patient intake solution, providing patients with a seamless virtual visit experience.

“We’re excited to launch a fully automated telehealth solution different from anything else on the market. What makes Bridge unique is that our telehealth module is part of a comprehensive patient engagement platform with an interconnected suite of features such as self-scheduling, appointment reminders, bill pay, secure messaging, and intake. This allows providers to take a holistic approach to telehealth and develop automated, custom workflows for greater efficiency, and provide patients with a single point of access from start-to-finish for everything from booking an appointment to messaging with their provider after a visit,” said John Deutsch, CEO of Bridge Patient Portal.

The addition of this latest feature advances Bridge’s position as an all-in-one patient engagement platform that aims to provide in-demand and easy-to-use solutions across the entire patient journey. Bridge furthers its commitment to developing solutions that address the healthcare industry’s current and future needs for improved health and economic outcomes.

About Bridge Patient Portal
Bridge Patient Portal is an enterprise patient portal and engagement solution that empowers patients with self-service tools to better manage their care. The Bridge Patient Portal platform is client-branded and ideal for health organizations seeking to replace their existing EHR portals or connect to disparate EHR environments with a single, vendor-neutral patient portal platform available on desktop, iOS, and Android. Founded in 2012 and headquartered in Dallas, Texas, Bridge Patient Portal has installations in many healthcare’s leading clinics, hospitals, and health systems nationwide. For more information, visit https://www.bridgepatientportal.com/ or call 800-467-2321.

Media Contact
Clement Baptiste
[email protected]

Originally published on 24-7PressRelease: https://www.24-7pressrelease.com/press-release/478434/bridge-patient-portal-launches-its-next-generation-telehealth-solution

DISCLAIMER: Bridge Patient Portal is not affiliated, endorsed, or sponsored in any way to the service providers mentioned in this article.

Clement is a marketing professional whose experience spans digital marketing, communications, and brand management for B2B & B2C tech, consumer goods, higher education, and medical devices. Aside from advancing healthtech, Clement is passionate about emerging forms of human-computer interaction and developments in biotechnology.

Is Zoom® a HIPAA Compliant Telehealth Software?

HIPAA compliant telehealth software

HIPAA compliant telehealth softwareAccording to the Families First Coronavirus Response Act passed on March 18th, 2020, congress requires payers to cover telehealth visits (with health care providers) that relate to COVID-19 testing, treatment, and consultations during the public health emergency. Reimbursement for telehealth solutions during this time is being provided for all patients, not only those with Medicare. During the COVID-19 pandemic, many healthcare professionals are scrambling to find a HIPAA compliant telehealth software.

Seeking a HIPAA compliant telehealth software during COVID-19

HHS has created new guidelines on HIPAA requirements and modified HIPAA’s Privacy Rule, which stated that healthcare organizations must use only secure methods of communication for telehealth visits. The Office for Civil Rights said that videoconferencing services normally not permitted under HIPAA may now be used by healthcare professionals for the good faith provision of telehealth solutions. This change in policy allows video conferencing platforms such as Zoom® to be used during this time of crisis.

Recommended: Is Skype™ HIPAA Compliant?

The Coronavirus pandemic has resulted in an increase in healthcare organizations leveraging video conferencing apps. In the past month, Zoom® has become one of the most popular choices for teleconferencing, registering a 535% increase in traffic. Previously Zoom® has maintained that they provide a HIPAA compliant telehealth software: Zoom® for Telehealth. This service claims to incorporate access and authentication controls, HIPAA compliant messaging is secured with end-to-end encryption and Zoom® has signed a HIPAA Business Associate Agreement (BAA).

HIPAA Compliant Telehealth Software

During the last few weeks, there have been several security concerns surrounding Zoom®. It has been reported that the company does not have end-to-end encryption as they previously claimed. This discovery makes Zoom® decidedly NOT HIPAA compliant.

Recommended: Is Whatsapp® a HIPAA compliant telemedicine software?

Is Zoom® HIPAA compliant?

If healthcare providers want to ensure that patient privacy is respected, they should reconsider the use of Zoom® as a HIPAA compliant telehealth software. Aside from the lack of end-to-end encryption, additional security concerns include videoconference hijacking, user data being shared with third parties such as Facebook™, and lapses in security that make Zoom® vulnerable to cybercriminals and malware. While Zoom® is willing to sign a BAA, which is a crucial step towards achieving HIPAA-compliance, there are too many security issues preventing HIPAA-compliance. Until these issues are fully resolved, we do not recommend Zoom® as a HIPAA compliant telehealth software.

DISCLAIMER: All product and company names are trademarks™ or registered® trademarks of their respective holders. Bridge Patient Portal is not affiliated, endorsed, or sponsored in any way to the service providers mentioned in this article.

Community Manager at Bridge Patient Portal. Kirsty is an experienced marketer with a demonstrated history of working in the medical and software industry. She is skilled in digital marketing, including SEO copywriting. Kirsty marries her passion for healthcare with her experience in digital marketing.