Three Must-Have Patient Portal Features

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Healthcare organizations have different needs and look for varying patient portal features and functionalities. Still, there are many features that provide real value all-around – both in terms of patient satisfaction and in their ability to help physicians streamline workflow and save time. These are the top three patient portal features that get the best responses from […]

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How Can I Increase Patient Portal Usage?

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Determining how to increase patient engagement is becoming important within physician practices. If a practice wants to successfully attest to Meaningful Use Stage 2 as part of the Medicare and Medicaid EHR incentive programs it will need to prove that patients are actively engaged in using their patient portal. Here are some tips for getting […]

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Four Factors to Consider Before Purchasing a Patient Portal

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Many patient portal vendors employ strategies to help physicians meet Meaningful Use requirements; however, their software does not necessarily present an efficient or effective way for patients to access to their electronic health records. Some patient portals, for example, only support medical billing exchanges and don’t provide clinical information. Others provide a standard patient portal […]

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Want Patient Engagement? Give Patients Access to Their Health Histories Online

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The Health Insurance Portability and Accountability Act (HIPAA) stipulates that patients must be permitted to review and amend their medical records. As online patient portals and other information technologies make medical records more accessible to patients, it is going to become more commonplace for patients to review their records routinely. Allowing patients easy electronic access […]

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Automated Appointment Requests Will Save Your Healthcare Practice Time

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How many times per week does your office receive appointment requests from patients? Although some physicians and hospital administrators may have an idea, most don’t know the answer to this question. Estimates range from 30 to 50 for small practices to more than 500 for large hospitals. Regardless of what the actual number is, it […]

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Three Tips for Promoting Your Patient Gateway Portal

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“If you build it, will they come?” Most discussions these days about patient portals and attaining Meaningful Use Stage 2 criteria are centered around the technical aspects. But while a patient portal provides a gateway for communication and is a great way to engage patients, it doesn’t ensure that patients will sign up or make […]

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