The Dawn Of The Virtual Waiting Room

The COVID-19 pandemic is changing the way healthcare professionals are interacting with their patients. At the height of the pandemic, healthcare practices of all types have turned to telehealth/telemedicine to interact with patients remotely. Telehealth software use is being driven by necessity since patients are advised not to physically go to a medical clinic or […]

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The Rise Of Telehealth Software During COVID-19

Due to the outbreak of coronavirus disease (COVID-19) that was first reported in Wuhan, China, on December 31st, 2019, the public is turning to telehealth to prevent further spread of the virus. Telehealth is the use of electronic information and telecommunications technologies to support and promote long-distance clinical health care. Telehealth software allows healthcare providers […]

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Bridge Patient Portal Client Westmed Wins eHealthcare Leadership Award for Best Patient Access & Convenience

Westmed Medical Group, a client of patient engagement software vendor Bridge Patient Portal, has been recognized by eHealthcare Leadership Awards for their healthcare patient portal and mobile app in the category of Best Patient Access & Convenience in a Medical Practice/Outpatient Facility. Bridge Patient Portal, a healthcare patient portal and patient engagement software vendor, is […]

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Hospitals still failing to share medical records online

A recent study conducted by researchers at Yale University found significant deficiencies among 83 of the nation’s largest hospitals and health systems in how they provide medical record access to their patient population. One might expect that this deficiency was limited to limitations with the online medical record, patient portal or medical records portal access, but the study […]

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Is Skype® HIPAA Compliant?

Updated on June 5, 2020. Given the growing interest in video conferencing services for communicating with patients online, healthcare organizations often come to Bridge Patient Portal, a patient engagement vendor, with questions about the use of Skype® for telemedicine, and is Skype HIPAA Compliant? Here we will focus on two “types” of Skype: Consumer Skype® […]

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How to Send Automated Medical Appointment Reminders Without Jeopardizing Patients’ Data Security

Sending automated medical appointment reminders has been shown to decrease appointment “no shows” and has a potential to enhance the patient-provider relationship.  However, given the concern about data breaches, automated appointment reminders remain an underutilized feature of patient portals.  According to the U.S. Department of Health & Human Services, appointment reminders are allowed under the […]

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Understanding the Acronym Puzzle: What Health Professionals Need to Know About C-CDAs, CDAs, and CCDs

For more than a decade, healthcare institutions have been using electronic health records (EHRs), as well as standardized templates for files containing medical information, in order to share data electronically.  By 2011, the number of physicians using EHR systems had grown to 57% – and since then, with the introduction of the federal government’s EHR […]

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How Poor User Experience Fuel Third Party Patient Portal Vendors

It pays to keep patients happy, and many certified patient portal vendors just aren’t cutting it. While this is mostly the result of software vendors focusing solely on Meaningful Use/MACRA requirements, it also has to do with vendors not investing sufficient resources in research and development (R&D), and in simply making band-aid fixes instead of […]

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Bridge Leverages HIPAA Compliant eConsultations

With goods and services increasingly moving online – and with patients prioritizing other factors besides just quality care – it has become a necessity for healthcare organizations to start looking for new ways to improve the overall patient experience. Video consultations are one such solution, and they are gaining traction quickly in the healthcare space. […]

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8 Security Features You Need in a Patient Portal

Updated On June 3, 2020 Healthcare authorities are implementing new laws to boost interoperability within healthcare organizations and give patients more control and access to their personal health information. With this newfound sharing model, healthcare organizations and IT vendors must implement stricter patient portal security measures to protect valuable patient information. Healthcare data is increasingly becoming […]

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