Adapting to modern times and providing a safe and efficient intake process is essential. With Bridge, you can establish customized patient intake processes tailored to your organization and allow patients to complete forms for new enrollment, clinical history, consent, and insurance/billing before coming into the office, or at the time of check-in. Using a bidirectional interface, Bridge pulls information on the patient’s file to autofill forms, while new data entered is sent back to the EHR or PM solution’s discrete data fields.
Managing patient intake is labor intensive, tedious, and annoying for patients. While several solutions exist in the market, none are as comprehensive, customizable and intelligent as Bridge.
Remove unnecessary reliance on staff by digitizing the entire intake process, reducing time spent managing forms, deciphering illegible handwriting, and manually entering information.
Collect open balance and copay payments in the intake solution. Payments are posted back into the PM/RCM, and front-desk are notified of the completed payment. Payments are made with Bridge’s PCI-compliant payment solution. Balance due amounts are pulled from the PM/RCM and copays calculated in real-time with Bridge’s insurance eligibility/estimation service.
Support the modern patient’s request to avoid touching clipboards, pens, and shared devices, and decrease risk to other patients by reducing (or even eliminating) unnecessary time spent in the office waiting room filling out forms with Bridge’s patient intake app.
Get a better understanding of your intake process by monitoring factors like check-in volumes, devices used, and visit metrics to better optimize your workflows.
Give patients the freedom to fill out forms where they want, and when they want, on the device of their choice, including their own mobile device. Populate forms with existing information for each patient so the same details don’t need to be entered over and over again (a common shortcoming of our competitors). Present patients with a step-by-step, guided experience through Bridge’s easy-to-use HIPAA compliant patient intake solution.
Fully unite your source system(s) with the patient check-in software for a streamlined process. Once patients self-schedule their appointment, their information is fed through the system and triggers registration and intake processes for a smarter and more intuitive user experience.
No need for costly kiosks and tablets (which the patients don’t want to use anyways) sold by the patient intake software vendor. Bridge’s intake solution is supported on any device with a web browser. Purchase your own tablets, kiosks, or desktops. You can also allow patients to complete the check-in process on their own mobile phone—generally considered the preferred option by patients.