Secure Patient Messaging Software
Streamline communications and increase patient portal usage with two-way messaging.
Truly drive engagement and improve patient satisfaction with secure two-way messaging–the most popular and in-demand patient engagement feature. Send texts, emails, in-portal messages, and push notifications with a single patient messaging software. With Bridge, you can effectively streamline communication between patients, providers, staff, and caregivers with our omnichannel and bidirectional patient messaging solution.
Patients can initiate messages and send file attachments, which flow right through to your EHR. Controls can be set for which providers or departments are messaged and how messages are routed based on factors like billing, appointments, or clinical questions. And with a mobile app, messages can be securely sent and viewed at any time by patients, providers, and staff, even outside the office.
Secure Patient Messaging Features
Make communication faster and easier using secure patient messaging software. Let patients bypass unnecessary office visits, annoying calls and long hold times with direct patient-provider messaging.
One tool for appointment reminders, a second for broadcast messaging, and another for patient-provider communications creates a patchwork of disparate solutions that are hard to manage. Move to a single, advanced patient messaging solution that supports appointment reminders, recall, medication adherence, surveys, education, and preventative care outreach messaging.
Don’t risk data breaches with steep fines, and your company’s reputation. Make sure your patient messaging software is fully HIPAA-compliant.
Patient messaging systems can be inefficient, labor-intensive, and require manual message routing–which makes response times longer. Our advanced routing allows practices to automatically direct messages to different systems or staff for less pressure on your front desk. Certain message types can also be routed to a centralized call-center, using our Tasking Center.
A patient engagement platform for the future of healthcare
Certified patient portal
Secure, 2015 Edition ONC certified, HIPAA compliant and mobile-ready patient portal software.
Client-branded mobile app
Improve patient engagement with a published and branded mobile app available for both iOS and Android.
A truly intuitive operating system to increase usage and patient satisfaction.
All-in-one patient engagement solution
A single, comprehensive solution for all your patient engagement needs.
Custom workflows enabled
We support unique requirements and complex workflows.
Bridge is trusted and recognized as an industry-leading vendor.