Patient Messaging Solution
Bridge Communication
A suite of communications tools to engage patients and automate operations.
Complete Patient Messaging To Support Bridge’s Patient Digital Tools
Engage patients at the right time on the channels they prefer. Bridge Communication allows you to automate and personalize communications with support for secure live chat, text (SMS), email, and interactive voice response (IVR). Our omni-channel communications solution makes it easier to maintain contact with patients, increase engagement, reduce no-shows, and improve outcomes. Bridge Communication is a suite of patient communication tools which support the BridgeInteract Patient Engagement Platform.
Bridge Communication Features
Quickly deliver text, email, and voice messages to large groups or select lists of patients. Easily communicate urgent updates, new product offerings, or any other message.
Send automated notifications like appointment reminders, status updates on lab results, form requests, and care gap reminders via secure portal message, SMS text, email, or IVR.
Our HIPAA-compliant two-way secure messaging solution is included in Bridge Portal and enables patients and providers, or patients and staff, to securely communicate with each other.
Patients can now live chat with staff using our widget in the portal. Use Bridge’s optional “bot” technology to direct patients to the correct live chat attendant.
The BridgeInteract platform is mobile responsive and supports chat functionality in the Bridge Mobile app for iOS and Android.
The BridgeInteract Patient Engagement Platform
Bridge Communication is one of the multiple modules which make up the BridgeInteract Patient Engagement Platform – a suite of digital tools for patients. BridgeInteract includes the following modules:
Consolidate Your Patient Engagement Tools
Optimize your ROI by switching to one solution that offers a single login for all patient self-service activities across the care journey.