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Increase patient retention and protect your online reputation with a HIPAA-compliant patient survey solution.

Send automated, post-visit satisfaction surveys through email, text, or within Bridge’s patient portal, and drive happy patients to write online reviews about their experience. Clients can easily use any type of form content they want and include PHI. Surveys sent within the patient portal allow providers to ask sensitive questions without having to worry about breaching HIPAA. Patient satisfaction surveys can tie into discrete data fields in your EHR/PM/RCM system–and results can be sent as a PDF. Bridge’s patient survey software also supports integrations with third-party survey tools and enables results reporting on our admin panel.

Almost 80% of patients go online to search for and vet a physician before making an appointment, and they prioritize ratings and what other patients have said in their reviews.

Becker’s Hospital Review

Save time & automate

Make it easier to send, complete, and collect questionnaires by triggering custom HIPAA-compliant patient surveys during checkout. Bridge’s patient survey software supports complex forms and decision trees.

Grow your business

Leverage the power of social media to promote your business by automatically prompting happy patients to leave online reviews.

Keep patients satisfied & improve operations

You don’t know what you don’t know. Leverage Bridge’s industry-leading patient survey solution to gather valuable feedback--spot inefficiencies, retain existing patients, improve the overall point of care experience, and protect your online reputation.

Legally send surveys with PHI

Send HIPAA-compliant patient surveys containing PHI securely through Bridge’s user-friendly patient portal.

Seamless EHR/PM Integrations

EHR Agnostic

Bridge currently interfaces with many EHR, PM, or RCM systems and can work with any HL7 or API enabled system.

Learn more about our HL7, FHIR, and API-based interface capabilities

A patient engagement platform for the future of healthcare

Certified patient portal

Secure, 2015 Edition ONC certified, HIPAA compliant and mobile-ready patient portal software.

Easy-to-use platform

A truly intuitive operating system to increase usage and patient satisfaction.

Custom workflows enabled

We support unique requirements and complex workflows.

Client-branded mobile app

Improve patient engagement with a published and branded mobile app available for both iOS and Android.

All-in-one patient engagement solution

A single, comprehensive solution for all your patient engagement needs.

Award-winning software

Bridge is trusted and recognized as an industry-leading vendor.

FAQs

Does Bridge support surveys/patient satisfaction surveys?

Yes, Bridge supports the ability to send patient satisfaction surveys as a pre-visit message, post-visit message, or in the forms section. The sending of surveys is configurable by appointment type.

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Can Bridge clients control what is included in the survey?

Yes, Bridge can create custom forms or messages, meaning clients can determine the survey’s content.

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Are the results from the survey exportable?

Yes, Bridge can export form data as a CSV file. Bridge also supports integration into Zoho Analytics®, creating any number of custom reports and data gathering required by the client.

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