Tag Archives: online medical appointment scheduling

Bridge’s HIPAA Compliant Scheduling Solution

HIPAA Compliant Messaging

Get your patients actively involved in their healthcare experience with Bridge’s HIPAA compliant scheduling solution.

Bridge’s Scheduling Solution

Bridge offers a HIPAA compliant scheduling solution that ensures a patient can work their way through proper screening and select from conflict-free times. This patient appointment scheduler was built to easily handle complex scheduling decision trees that are adaptable to any provider group and the unique schedules of their providers.

This feature gives patients more control over their healthcare experience, delivering self-service tools that patients have become accustomed to in other industries (ie. travel, banking, retail, etc.).

Access to the scheduling feature is available both via the secure patient portal or Bridge’s mobile app – available in iOS and Android.

Bridge’s scheduling solution allows patients to complete a full scheduling workflow and book appointments in real time.

HIPAA Compliant Scheduling, Security, and Privacy

Along with HIPAA compliant scheduling, Bridge offers a number of important HIPAA compliant patient engagement tools such as HIPAA compliant messaging, HIPAA compliant appointment reminders, bill pay features, and a patient portal app.

Patients can receive appointment reminders via email in order to help them manage their time.

In order to understand why HIPAA compliance is so important when it comes to all of these features, we must remember the importance of patient privacy. Healthcare providers in the U.S. must comply with HIPAA regulations, which were designed to provide privacy standards in order to protect patients’ medical records and other health information. These regulations extend to all types of healthcare technologies that doctors might use to store and manage patient information. Although there is no definitive HIPAA certification for any organization, IT companies can be HIPAA-compliant. This means that they adhere to HIPAA regulations and take the necessary steps to ensure their products effectively protect sensitive patient information.

Bridge has a long history in helping healthcare organizations meet and understand HIPAA guidelines.

To learn more about HIPAA and healthcare applications please feel free to look through the resources below:
HIPAA and Healthcare Applications, Part 1 of 3: What You Need to Know About User Authentication
HIPAA and Healthcare Applications, Part 2 of 3: What You Need to Know About Auditing
HIPAA and Healthcare Applications, Part 3 of 3: What You Need to Know About Data Transfer


Do you need additional information on HIPAA compliance? If so, feel free to contact a Bridge representative today.


Business Development Manager at Bridge Patient Portal. Passionate about helping healthcare businesses grow.

Report: Online Appointment Scheduling Poised for Major Growth

Providing patients with online appointment scheduling can deliver significant cost benefits and improve operational efficiencies for healthcare organizations. It also has the potential to improve customer satisfaction, as patients value tools that allow them to streamline different aspects of their daily lives. Despite this, few health organizations currently provide online scheduling – but this could changing and fast.

According to a report released by healthcare consulting firm Accenture, 66 percent of health systems will offer online appointment scheduling by 2019, and it will be used by nearly 65 percent of patients. This is expected to save the healthcare industry about $3.2 billion annually.

The need to remain competitive in the highly volatile healthcare market is one reason that online scheduling is set to take off. Not only do patients want online scheduling, but the addition of this type of value-added service is enough to significantly differentiate a hospital or practice from its competitors.

Consider, for example, that scheduling a doctor’s appointment online takes about one minute versus eight minutes over the phone. Taking this into account, it makes sense that more than 63 percent of adults ages 18 to 24 prefer self-scheduling. Consumers already use online tools to perform all types of tasks more efficiently (e.g. online banking and purchases), and they want this same convenience when it comes to healthcare.

The Patient Portal’s Role in Online Scheduling

Online Appointment SchedulingApproximately 40 percent of the top 100 health systems in the U.S. currently offer some type of online appointment scheduling. As organizations adopt better technologies that make self-scheduling easier, both for patients and staff, this number will continue to grow. Patient portals offer the tools necessary to simplify the scheduling process – however, not all portals provide the same advanced capabilities.

Bridge Patient Portal organizes providers’ appointments on a user-friendly platform that allows patients to select their doctor and preferred visit time from a list of available appointment slots. Providers can establish the types of appointments that patients are allowed to schedule, and they can even prompt patients to fill out Intake and Health Risk Assessment forms online to save time. Multiple setup configurations are available so that organizations can choose what happens once a patient appointment request is received.

Interested in implementing online appointment scheduling software? Contact us!

Business Development Manager at Bridge Patient Portal. Passionate about helping healthcare businesses grow.