Understanding the Acronym Puzzle: What Health Professionals Need to Know About C-CDAs, CDAs, and CCDs

5 / 5 (3 votes)

For more than a decade, healthcare institutions have been using electronic health records (EHRs), as well as standardized templates for files containing medical information, in order to share data electronically.  By 2011, the number of physicians using EHR systems had grown to 57% – and since then, with the introduction of the federal government’s EHR […]

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How to Send Automated Medical Appointment Reminders Without Jeopardizing Patients’ Data Security

5 / 5 (1 votes)

Sending automated medical appointment reminders has been shown to decrease appointment “no shows” and has a potential to enhance the patient-provider relationship.  However, given the concern about data breaches, automated appointment reminders remain an underutilized feature of patient portals.  According to the U.S. Department of Health & Human Services, appointment reminders are allowed under the […]

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The Facts about HIPAA and Email/SMS Communication with Patients

4.56 / 5 (9 votes)

As more healthcare providers begin to use email and text (SMS) messaging to communicate with patients, concerns about the HIPAA Security Rule and how it applies to electronic messaging have increased as much as the confusion has. HIPAA law makes very few specific statements about what is and isn’t acceptable when it comes to electronic […]

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Poor User Experience Driving Replacement Patient Portal Market

5 / 5 (1 votes)

It pays to keep patients happy, and many certified patient portal vendors just aren’t cutting it. While this is mostly the result of software vendors focusing solely on Meaningful Use/MACRA requirements, it also has to do with vendors not investing sufficient resources in research and development (R&D), and in simply making band-aid fixes instead of […]

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Is Skype® HIPAA Compliant?

5 / 5 (2 votes)

Given the growing interest in video conferencing services for communicating with patients online, healthcare organizations often come to Bridge Patient Portal with questions about the use of Skype® for telemedicine, and whether the software meets HIPAA compliance standards. Though HIPAA doesn’t specifically mention the types of technologies that healthcare providers can use for video conferencing, […]

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4 Ways to Use Patient Engagement Technology to Boost Patient Engagement

5 / 5 (1 votes)

Patient engagement is a necessary element for the achievement of better quality of care and it is a critical component of the Center for Medicare and Medicaid Services (CMS) initiative to focus on quality of care.  CMS programs like the Medicare Access and CHIP Reauthorization Act, MACRA, are fundamentally changing the reimbursement matrix for healthcare […]

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New Sources of Revenue and Chronic Care Management Software Drive Care Coordinator Hiring

5 / 5 (1 votes)

Propelled by the Affordable Care Act (ACA) and the move towards fee-for-value care delivery models versus fee-for-service, chronic care management (CCM) services have the potential to significantly reduce healthcare spending. Patients who have the education and training they need to manage their chronic illness will incur lower healthcare costs. The overall goal of CCM services […]

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Utilizing HIPAA Compliant Patient Surveys to Optimize Patient Engagement and Increase Effectiveness of Post Visit Communication

5 / 5 (3 votes)

Having a post-visit communication plan can significantly improve patient outcomes by reducing the number of  emergency visits, decreasing the hospital re-admission rate, and improving chronic disease management.  Utilizing HIPAA compliant patient surveys is an excellent way for providers to gather post-visit information that enables them to monitor patient well being, verify medication adherence, and review […]

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How Patient Engagement Platforms Optimize Patient Centered Care

5 / 5 (3 votes)

By engaging patients and encouraging participation in their healthcare, organizations can ensure a greater number of health goals are met. Of course, patient engagement can be a challenge, but a successful plan starts with a realistic goal. Do you know what percent of patients your organization should initially attempt to engage through a patient engagement […]

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MACRA 101: An explanation by Bridge Patient Portal

5 / 5 (1 votes)

With the MIPS reporting period just around the corner, we at Bridge Patient Portal are seeing a surge in attention being directed towards the MACRA program. Patient portals make up an important part of the required reporting and careful planning is often required to attest to these challenging measures, but many still find themselves confused […]

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