Digital Front Door – The Latest Technology To Hit The Healthcare Industry
The digital front door is not just a patient portal or website with a suite of self-service tools. What it should be, is a client-branded mobile app and web solution with all the rich functionality of a patient portal, website self-service patient tools, and other patient engagement features, all in one place and accessible via a single login.
A digital front door strategy can benefit a healthcare organization in multiple ways including:
- Saving money
- Simplifying patient engagement
- Maintaining HIPAA compliance
- Future-proofing patient engagement
- Attracting more patients
- Boosting patient loyalty
- Improving patient outcomes

Healthcare Digital Front Door Features
Patient’s expectations for digital capabilities are on the rise. Self-service features that patients want within a digital front door healthcare solution:
- HIPAA Compliant Appointment Reminders
- HIPAA Compliant Messaging
- Medical Records Online
- Telemedicine Solution
- Patient Appointment Scheduling
- Patient Bill Pay Portal
- HIPAA Compliant Patient Intake
- Patient Care Gap Reminders
- Prescription Refill Request
- Online Patient Forms Software
- Patient Satisfaction Surveys
- HIPAA Compliant Chat
- Patient Portal Lab Result
- Personalized Patient Education
- Location & Provider Search
- Urgent Care Wait Times
- Mapping Geo-location