Within Bridge’s appointment scheduling feature, there are two ways a patient can make an appointment. A patient can either request an appointment using the portal or schedule their own appointment. A client can choose between these two methods based on the appointment types they offer.
Bridge’s HIPAA-compliant medical appointment scheduling software is a rules-based, enterprise-wide scheduling solution that uses dynamic logic to ensure a patient can work their way through the proper clinical screening and select from conflict-free times within the patient scheduler. The patient scheduling software was built to handle complex scheduling decision trees comfortably and is adaptable to any provider group—forming to the unique schedules of each of their providers.
Bridge helps healthcare organizations automate the appointment scheduling process by letting patients self-schedule appointments at their own convenience. The self-scheduling platform is simple for patients to use and lets them select their doctor and preferred visit time from a list of available appointment slots. Bridge’s HIPAA compliant appointment scheduling solution allows healthcare organizations to implement an automated workflow that asks the questions the practice needs to be answered before confirming an appointment, including prompting patients to fill out the necessary forms.
Choose between two setup configurations that determine what happens once a patient appointment request is received:
- Automated. Appointment requests are automatically scheduled once the patient clicks “submit a request.”
- Semi-automated. A designated person (or group of users) in the organization to receive appointment request notifications as soon as they are submitted. Users can review the appointment requests when it is convenient and change the status from “pending” to “scheduled” to confirm. A notification will then be sent to the patient.
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