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Make it easy for patients to book, change, and cancel appointments anytime while reducing calls and no-shows.

Give patients the freedom to self-schedule, reschedule, and cancel appointments online at any time without the help of staff. Fully integrated with your EHR/PM scheduler, Bridge’s medical appointment scheduling software works in real-time to accommodate custom workflows and complex decision trees. Patients can book and manage appointments through a robust scheduling tool embedded directly on your website, through our user-friendly patient portal and/or client-branded mobile app for iOS and Android.

68% of patients say they are more likely to choose medical providers that offer the ability to book, change, or cancel appointments online.

— Accenture

Gain an easy ROI with medical scheduling software

Increase visit numbers by offering patients new, convenient ways to schedule appointments. Reduce no-shows by allowing patients to reschedule and cancel appointments with our industry-leading medical scheduling software. Improve staff efficiency by decreasing inbound call volume and outbound appointment scheduling.

Integrate with your EHR/PM system in real time

Bridge supports seamless integrations into your existing EHR, PM, or RCM systems to access your appointment scheduler. Enable patients to book appointments based on up-to-date information in real time with our advanced medical appointment scheduling software.

Eliminate scheduling errors

Ensure patients receive the right appointment at the right time with our advanced medical office scheduling software. Patients also receive automated SMS and/or email confirmations for their appointments, further reducing no-shows.

Give patients what they want

Eliminate scheduling frustration: don't force patients to call during your business hours and wait on hold. Allow patients to schedule and manage appointments at their convenience from desktop, tablet, or phone with our patient scheduling software.

Enable custom workflows

Leverage our advanced built-in logic system to define priorities and nuances. We accommodate highly-customized workflows and complex decision trees for all types of unique practices and specialties.

Medical Scheduling Software Demo

Seamless EHR/PM Integrations

EHR Agnostic

Bridge currently interfaces with many EHR, PM, or RCM systems and can work with any HL7 or API enabled system.

Learn more about our HL7, FHIR, and API-based interface capabilities

A patient engagement platform for the future of healthcare

Certified patient portal

Secure, 2015 Edition ONC certified, HIPAA compliant and mobile-ready patient portal software.

Easy-to-use platform

A truly intuitive operating system to increase usage and patient satisfaction.

Custom workflows enabled

We support unique requirements and complex workflows.

Client-branded mobile app

Improve patient engagement with a published and branded mobile app available for both iOS and Android.

All-in-one patient engagement solution

A single, comprehensive solution for all your patient engagement needs.

Award-winning software

Bridge is trusted and recognized as an industry-leading vendor.


Does Bridge offer automated patient notifications?

Yes. Bridge has a robust admin panel that allows for the easy setup of notifications. Bridge offers IVR reminders and notifications, along with bidirectional patient messaging, SMS, Email, and push-based notifications/reminders.

Reminders can be used for a variety of features, including:

  • Appointment Confirmations
  • Patient Recall Messaging Software
  • Appointment Reminders
  • Health Summaries
  • New Documents
  • Rx Refill Status Change
  • New Invoices
  • New Lab Results
  • New Message

To learn more about SMS and Email notifications, please see: The Facts about HIPAA and Email/SMS Communication with Patients.

To learn more about sending appointment reminders securely, please see: How to Send Automated Patient Appointment Reminders Without Jeopardizing Patients’ Data Security.

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Does Bridge offer patient appointment scheduling software?

Within Bridge’s appointment scheduling feature, there are two ways a patient can make an appointment. A patient can either request an appointment using the portal or schedule their own appointment. A client can choose between these two methods based on the appointment types they offer.

Bridge’s HIPAA-compliant medical appointment scheduling software is a rules-based, enterprise-wide scheduling solution that uses dynamic logic to ensure a patient can work their way through the proper clinical screening and select from conflict-free times within the patient scheduler. The patient scheduling software was built to handle complex scheduling decision trees comfortably and is adaptable to any provider group—forming to the unique schedules of each of their providers.

Bridge helps healthcare organizations automate the appointment scheduling process by letting patients self-schedule appointments at their own convenience. The self-scheduling platform is simple for patients to use and lets them select their doctor and preferred visit time from a list of available appointment slots. Bridge’s HIPAA compliant appointment scheduling solution allows healthcare organizations to implement an automated workflow that asks the questions the practice needs to be answered before confirming an appointment, including prompting patients to fill out the necessary forms.

Choose between two setup configurations that determine what happens once a patient appointment request is received:

  • Automated. Appointment requests are automatically scheduled once the patient clicks “submit a request.”
  • Semi-automated. A designated person (or group of users) in the organization to receive appointment request notifications as soon as they are submitted. Users can review the appointment requests when it is convenient and change the status from “pending” to “scheduled” to confirm. A notification will then be sent to the patient.
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Can Bridge’s patient self scheduling software support dynamic logic?

Bridge’s rule-based patient scheduler ensures that a patient can work their way through the proper clinical screening and select from conflict-free times within the patient scheduler. Patient self-scheduling software was built to handle complex scheduling decision trees and is adaptable to any provider group—forming the unique schedules of each of their providers.

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