The End-to-End Patient Scheduling, Registration, Check-In and Patient Portal Solution

Managing the patient intake / check-in process is labor intensive and often frustrating for patients. While there are many patient intake / check-in solutions on the market, few offer this functionality at the depth that Bridge does. Bridge views the patient intake / check-in process as part of a greater appointment process. We believe that the intake process begins at the time of making the appointment, continues through the pre-appointment reminders, and leads right up to the appointment itself. Just like the process of getting a flight—choosing, purchasing, filling in the required information, and checking in—the patient intake / check-in process can be done just as easily online. As one single process, patients don’t need to answer the same questions more than once and are more likely to complete the entire process—thus avoiding unnecessary frustration.

Device-Neutral

No need for costly kiosks and tablets sold by the patient intake software vendor. Bridge is supported on any device with a web browser. Purchase your own tablets, kiosks or desktops. You can also allow patients to complete the check-in process on their own mobile phone—generally considered the preferred option by patients.

The “All-in-One” Patient Intake and Check-In Software

Bridge is an all-in-one, vendor-neutral software that works bi-directionally with any interfaceable EHR, RCM, PM, HIE and RIS system and offers a wealth of other features. Offering much more than just patient check-in software, Bridge is equipped with a wealth of patient engagement features including:

  • Personal health records (labs, medications, conditions, etc.)
  • Patient/provider/staff messaging
  • Online bill pay
  • Custom, integrated patient forms
  • Self check-in
  • Patient intake
  • Prescription refill requests
  • Patient self-registration
  • Two-factor authentication
  • SMS-based username/password resets
  • Email, SMS and mobile push notifications/reminders
  • Marketing & recall messaging
  • Patient engagement reporting
  • Care plans
  • Proxy accounts
  • Chronic Care Management
  • Task management
  • Multiple concurrent, bi-directional EHR/RCM/PM/HIE interfaces
  • Private-label branding
  • Mobile-responsive design
  • Multilingual support
  • iOS and Android mobile apps

Functionality in a Branded Mobile App

Bridge’s intake and check-in functionality is available in a client-branded mobile app. With support for both iOS and Android, the app includes the majority of the functionality found in Bridge’s web version. This enable patients to access all of the most common self-service features from a single branded app. Healthcare organizations can select from existing features while also developing new custom features—thus creating a single app that functions for the entire healthcare organization.

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