Why Healthcare Organizations Need a Virtual Waiting Room

In 2020 the world has adopted a new set of social norms from COVID-19 that have drastically impacted the way we interact with others and our physical environments. As people everywhere take precautions against contracting the virus, by social distancing, we’re witnessing a major shift in consumer behavior. For instance, the retail industry has experienced […]

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CCPA, Does It Apply To Your Healthcare Business?

If you’re considering building a CCPA patient portal you must ask yourself: Is my patient engagement company CCPA compliant? If not, your business may be at risk. Discover exactly what CCPA is and if it applies to your healthcare business.  What is CCPA compliance? The California Consumer Privacy Act (CCPA) is a state statute intended […]

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Why launching a feature-rich patient mobile app portal has been so difficult, until now

Bridge’s new version 3 is faster to implement and costs up to five times less than alternative mobile-ready patient engagement suites Healthcare organizations have been challenged to develop a high-quality mobile app patient portal. But, what is considered a high-quality app in the eyes of the patient? A study by Medical Web Experts researched the […]

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How a Single Patient Engagement Solution Improves Patient Communication – Part II

How disparate and piecemealed patient engagement solutions inhibit effective patient communication. Read Part I of this two-part article series: The Advantages of Having a Single Patient Engagement Solution In the healthcare industry, successful organizations need to always be mindful of their consumer. Effective communication is one major factor that attributes to consistent patient retention and […]

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The Advantages of Having a Single Patient Engagement Solution – Part I

Why early adopting healthcare organizations are replacing their disparate and piecemealed patient engagement solutions for a second-generation single solution. In the ongoing efforts to increase quality patient engagement, many healthcare organizations have come to acquire multiple patient engagement solutions. In an attempt to satisfy patient needs without overly disrupting their IT “status quo”, healthcare organizations […]

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Bridge Patient Portal Client Westmed Wins eHealthcare Leadership Award for Best Patient Access & Convenience

Westmed Medical Group, a client of patient engagement software vendor Bridge Patient Portal, has been recognized by eHealthcare Leadership Awards for their healthcare patient portal and mobile app in the category of Best Patient Access & Convenience in a Medical Practice/Outpatient Facility. Bridge Patient Portal, a healthcare patient portal and patient engagement software vendor, is […]

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Hospitals still failing to share medical records online

A recent study conducted by researchers at Yale University found significant deficiencies among 83 of the nation’s largest hospitals and health systems in how they provide medical record access to their patient population. One might expect that this deficiency was limited to limitations with the online medical record, patient portal or medical records portal access, but the study […]

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Giving Up Control: Letting the Patient Drive The Care

Today, a wide range of innovative personal and powerful mobile technologies are allowing us to take charge of our own health. We now have access to countless mobile apps and devices that compile data and offer various health-related solutions. And wearable technology – like fitness bands and smartwatches that can track our movement, heart rate […]

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What is Patient Engagement?

Since the Center for Medicare and Medicaid Services (CMS) launched the electronic health record (EHR) incentive program, Meaningful Use (MU), in 2011, the term patient engagement has become nearly ubiquitous in US healthcare policy discussions. It is now the driving concept behind CMS’s proposed financial reimbursement paradigm shift that focuses on a move from fee for […]

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How Tools For Patient Engagement Can Reduce Costs and Improve Health Outcomes

Patient engagement — involving your patients in their healthcare through education, information, and shared decision making — has a lot of potential for improving your outcome indicators and reducing costs. As a healthcare provider, you have a number of opportunities to achieve these positive results with your patients before, during, and after the appointment.  Utilizing […]

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