Bridge gives you two great ways to publish a patient portal app in the Apple App Store and/or Google Play Store.

Welcome to the future of the patient portal, with full app support for both Apple iOS and Google Android mobile phones. Give your patients what they expect of a modern healthcare organization, a patient portal app branded to your organization. The patient portal mobile app supports all of the features included in Bridge Patient Portal, including:


Informational, non patient portal features are also supported in the patient portal mobile app, including:

  • Provider search
  • Location search
  • Urgent Care Wait Times
  • News
  • Patient education

One Patient Portal App

Bridge enables healthcare organizations to place all of their important patient-facing features into a single mobile app patient portal. This doesn’t end at having all the features you want, it also includes support for integrating to multiple source systems. The mobile app platform supports as many integrations as needed. Common integrations include:

  • EHR
  • RCM
  • PM
  • RIS
  • LIS
  • Physician Credentialing
  • Urgent Care Wait Times
  • News (RSS-based)
  • Patient Education

patient portal mobile app

FAQs

How does a refill request go back into the source EHR system?

A prescription refill request goes back into the source system via a message, typically sent to the inbox in the EHR. However, other workflows could also be supported, such as routing the refill request to a tasking queue in the EHR or in Bridge’s tasking module.

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Can patient-reported information/data flow back into the source EHR system?

Yes, the information can flow back as discrete data, PDF, or a combination of the two.

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Can Bridge filter information coming from the EHR to the patient portal, such as sensitive lab results?

Bridge has the ability to filter/restrict data at the interface layer.

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What triggers the sending of lab results to Bridge?

This is a configuration on the Bridge side. The most common trigger for sending lab results is the physician’s approval/signature in the EHR.

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What products does Bridge currently interface with?

Bridge currently interfaces with:

  • AdvancedMD
  • Allscripts
  • athenahealth (Incl. athenaOne and the Centricity product line, formerly known as Virence / GE Centricity incl. Centricity Business, Centricity EMR, and Centricity Practice Solution (CPS))
  • Aurora
  • Brightree
  • EMR-Link
  • gMed
  • Greenway
  • Infomedika
  • McKesson
  • MedWorxs
  • Mirth Connect
  • NextGen
  • PhoenixOrtho
  • PrognoCIS
  • Strateq Health
  • Wellsky
  • Wellsoft
  • X-Link
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How is a paid invoice in Bridge reflected in a client’s EHR/RCM/PMS?

Once a patient has paid an invoice, Bridge will update the source system’s invoice status.

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Can patient-generated data from a remote monitoring device flow back to the patient’s chart in the EHR?

Yes, the information can flow back as discrete data, PDF, or a combination of the two. 

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Can Bridge support health records being sent from multiple EHRs?

Yes. Bridge has a C-CDA parser tool on the backend that allows the system to pull in and sort data from disparate sources accurately.

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Are actions that take place in the provider portal reflected in the source EHR/PM/RCM system?

Yes. Bridge can interface with any Electronic Health Record (EHR), Revenue Cycle Management (RCM), or Practice Management (PM) software system, even more than one simultaneously. Information can be pulled from the provider portal into the source system and vice versa. 

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Can Bridge support multiple integrations at once?

Yes, Bridge can support several HL7 and API-based interfaces at once to EHR, PM, RCM, LIS, RIS, and other patient/clinical information systems.

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Can I host the application on my own server?

Yes. Bridge can be hosted on a healthcare organization’s server or on one of Bridge’s, depending on the healthcare organization’s preference. Other options for hosting include:

Client Server: This option allows a healthcare organization to host the Bridge software on their own server or on a dedicated joint-managed Bridge server. Bridge requires access to this server for product update services, and the server must meet the company’s technical requirements. Server technical maintenance incurs an additional cost.

Dedicated Bridge Server: A healthcare organization can be hosted on a dedicated server but does not have the resources to maintain one, Bridge can provide joint-managed dedicated hosting with Google Cloud Platform.

For additional information about self-hosted environments, please contact a Bridge representative.

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Can I interface Bridge to my Electronic Health Record (EHR), Revenue Cycle Management (RCM), or Practice Management (PM) software?

Yes. Bridge is an EHR agnostic patient portal and can be interfaced with any Electronic Health Record (EHR), Revenue Cycle Management (RCM), or Practice Management (PM) software system, even more than one simultaneously.

Bridge works with the most prevalent healthcare interface industry standards, including Health Level Seven (HL7), Continuity of Care Document (CCD), and Fast Health Information Resource (FHIR) via Bridge’s robust API. We can also build custom, non-standard interfaces designed for advanced integration between multiple systems where external compatibility support is not required.

Bridge patient portal currently interfaces with:

No matter what your interface needs may be, Bridge can help you develop the perfect solution. In many cases, Bridge has already developed interfaces for your software system(s). Contact a Bridge representative to see if Bridge has an interface designed for your EHR or PM system.

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How can I initially populate the portal with my EHR/PM software data?

Bridge helps transfer data from the existing portal, EHR, or PM software. Before importing data, patients need to have portal accounts. The easiest way to create a large number of accounts is by using a CSV file or an interface to the EHR/PM system. Once accounts are created, Bridge can import Continuity of Care Documents (CCDs) from the EHR or PM software using a common directory on the local server. Bridge can also pull information about appointments, documents, invoices, and more from the source system. Bridge’s system can also automatically create providers. Bridge’s expert team will guide healthcare organizations through the entire migration and go-live process.

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Does Bridge offer a white-label patient portal?

Yes. Bridge offers a white-labeled version of our patient portal for organizations looking to displace their native EHR patient portal. The ONC 2015 certified patient portal is built using Angular and is available as a web application and mobile app (iOS and Android).

For our EHR partner resellers, we offer competitive wholesale pricing, as well as access to our fully documented API. HL7 interfaces are also supported by Bridge.

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Find additional frequently asked questions and answers by visiting our Frequently Asked Questions library
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Want to Learn More?

Contact Bridge online or call us at (800) 467-2321
to learn more or schedule a free demo.

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