Author: Blake Rodocker

Many physicians are still unsure about the value of a patient portal and how implementing one can lead to better care. I was recently asked the following questions in a group forum discussion about patient portals. My responses are based on personal experience, as well as feedback from clients and…Read more

Improving processes within a healthcare organization is a top priority for most practice managers and hospital administrators these days. With patients calling into schedule appointments, request prescription refills, and find out test results, office staff members have a lot on their plate. Attending to refill requests alone can occupy hours…Read more

Patient Online Bill Pay Portal is a great reason for healthcare practices and hospitals to adopt a patient portal. A convenient alternative to having your billing department mail paper statements and make phone calls to patients, online bill pay allows you to get paid faster by collecting payments online. It…Read more

Outdated as of May 2021. This article is outdated. Please find our updated resource that explains the current MACRA / MIPS / Meaningful Use regulations.  Patient engagement is a buzzword that’s been flying around for a while. In case you’re not familiar with it, here are a few industry definitions. “The process…Read more

With goods and services increasingly moving online, healthcare organizations are beginning to adopt supporting technologies to help improve patient experiences and treatment outcomes. Telehealth and patient portal technologies are two of the solutions that are getting more use among healthcare providers – and they have opened up the door to…Read more

A recent study by Aeffect and 88 Brand Partners showed that patients who use electronic medical records are substantially more satisfied with their physicians overall. They also tend to be more satisfied when it comes to different areas of their care. Across the board, satisfaction rates across all 8 categories were…Read more

As a provider of patient portal, SaaS software and hosting solutions to the medical industry, we get asked this question a lot. Unfortunately, there’s very little information available on the internet that addresses this specific issue – and what does exist is generally false or a part of a sales…Read more

Introducing new technologies to streamline time-consuming processes can help your healthcare organization boost its bottom line by making more efficient use of your employees’ time. These simple recommendations will help you increase productivity, optimize operations and improve patient satisfaction. 1. Implement a patient portal. Online healthcare portals don’t just provide benefits…Read more

As practices and hospitals migrate from paper forms to e-forms, they are looking for ways to automate and store patient records electronically and move them into their EMRs. Electronic patient intake forms offer a way to do this, and they deliver a high return on investment as well. The benefits of utilizing intake…Read more

This article applies to Covered Entities (any health care provider, health plan, or health care clearinghouse) and Business Associates (any person or entity that creates, receives, maintains, or transmits protected health information on behalf of a covered entity). With new HIPAA regulations and enforcement procedures having taken effect last year,…Read more