Patient Engagement in Healthcare: A Platform That Grows with your Clinic, Hospital, or IDN

When we think of a platform, we think of foundation or something that one can build on. Bridge is exactly that, a platform for patient engagement—a foundation from which you can engage your patients.

Patient engagement healthcare providers are rapidly accumulating multiple patient engagement solutions and have to piece them together. Examples of some of these systems include:

  • Patient Bill Pay Software
  • Patient Scheduling Software
  • Patient Portal Software
  • Patient Check-In Software
  • Patient Intake Software
  • Patient Appointment Reminder Software

The problem is that these systems don’t talk to each other. What’s more, each system requires its own integration to source systems, such as Electronic Health Record (EHR), Revenue Cycle Management (RCM), and Practice Management (PM) systems. Therefore, when it comes to something as important as respecting a patient’s communication preferences—such as receiving SMS messages versus emails—the provider has to be manually updating their preferences in the patient’s profile in each system. This is time consuming and inefficient.

Patient Engagement in Healthcare: The “All-in-One” Platform

Bridge is an all-in-one platform for patient engagement that works with any interfaceable EHR, RCM, PM, HIE, and RIS system. It is the only vendor-neutral software solution which is feature-rich enough to offer all of the common functionality needed in patient engagement for healthcare in a single platform. Bridge offers the following functionality:

  • Personal health records (labs, medications, conditions, etc.)
  • Patient/provider/staff messaging
  • Appointment requests and self-scheduling
  • Online bill pay
  • Custom, integrated patient forms
  • Self check-in
  • Patient intake
  • Prescription refill requests
  • Patient self-registration
  • Two-factor authentication
  • SMS-based username/password resets
  • Email, SMS and mobile push notifications/reminders
  • Marketing & recall messaging
  • Patient engagement reporting
  • Care plans
  • Proxy accounts
  • Chronic Care Management
  • Task management
  • Multiple concurrent, bi-directional EHR/RCM/PM/HIE interfaces
  • Private-label branding
  • Mobile-responsive design
  • Multilingual support
  • iOS and Android mobile apps

Available as a Branded Patient Engagement in Healthcare Mobile App

Best of all, Bridge’s patient engagement healthcare platform is available as a client-branded mobile app. With support for both iOS and Android, the app includes the majority of the functionality found in Bridge’s web version. This specialized platform for patient engagement enables patients to access all of the most common self-service features from a single branded app. Healthcare organizations can select from existing features—and develop new custom features—with the goal of having a single app for the entire healthcare organization.

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